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10 Must have Procedure for ISO 17025:2017

iso 17025 procedure

Download 17+ Procedures with actionable forms & formats. The documents listed below are must-haves according to ISO 17025:2017. 

Please note you can exclude some of the clauses from the scope of your implementation, and then documents for those clauses will not be required for your lab.

Document and Record Control Procedure 

Documents & Records Procedure As per ISO/IEC 17025

This procedure describes the Control of records and documents maintained in the laboratory

For Clauses 8.2.1, 8.3 & 8.4, Download Procedure 

Quality Policy 

Quality Manual Format As per ISO/IEC 17025

You can publish Quality Manual and on the notice board, Download the Quality manual format for Calibration labs as per ISO 17025:2017 norms

 Download here (For Clauses 8.2.1 & 8.2.2)

Competence, Training and Awareness Procedure 

Personnel Management Procedure As per ISO/IEC 17025

This procedure describes the matters related to competent requirements of personnel who operate specific equipment, perform tests and calibrations, evaluate results, and management of the laboratory as per the policy and procedure of this laboratory

Download here (for Clause 6.2.5)

Externally Provided Products and Services Procedure 

Reviewing Contracts Procedure As per ISO/IEC 17025

This procedure describes the review of requests for Testing/calibration, and tenders before being taken for execution.

Download here (Clause 6.6.2)

Equipment and Calibration Procedure 

Test & Calibration Method Procedure As per ISO/IEC 17025

This procedure describes the method used for calibration of instruments at the Lab/site and method validation of various procedures used for calibration and its documentation.

 Download here(for Clauses 6.4.3 & 6.5)

Customer Service Procedure 

Customer Service Procedure As per ISO/IEC 17025

This procedure describes the review of requests for test/calibration, and tenders before being taken for execution.

 Download here (Clauses 7.1.1 & 8.6)

Test and Calibration Method Procedure 

Equipment Management Procedure As per ISO/IEC 17025

This procedure describes the maintenance, operations, security, responsibility, and handling of master equipment used for test/calibration in the laboratory.

Download here (Clauses 7.2.1 & 7.2.2)

Quality Assurance Procedure 

Quality Assurance Procedure As per ISO/IEC 17025

This procedure describes the various methods adopted for assuring the quality of test/calibration and validity of results.

Download here (Clauses 7.7.1 – 7.7.3)

Handling of Laboratory Test or Calibration Items Procedure 

Handing of Received items Procedure As per ISO/IEC 17025

This procedure describes the receipt, handling, storage, and dispatch of instruments, gauges, accessories, and any other items of the activity of calibration.

 Download here (Clause 7.4)

The complaint, Nonconformity and Corrective Action Procedure 

Non-Conformance Work Procedure As per ISO/IEC 17025

This procedure describes the resolution of any non-conformance observed against your lab‘s policies and procedures and the norms of standard ISO/IEC 17025

Download here (for Clauses 7.9 – 7.10 & 8.7)

Calibration Report and Certificate Requirements Procedure

Reporting of Results Procedure As per ISO/IEC 17025

This procedure describes the reporting of the result after the calibration.

 Download here (For Clauses 7.8.2 and 7.8.4, applicable to calibration laboratories that write calibration certificates)

Recommended for you: 

A most affordable and more accessible Implementation tool kit of ISO 17025:2017 (Includes Quality Manual, 20+ Procedures, 35+ forms & Formats + Uncertainty Calculator ) 

Check Full Kit here 

Found NC? Get Solutions of Every NC clause

5.3 5.5 5.6 6.2.2 6.2.3 6.2.5 6.2.5e 6.3 6.4.3 6.4.13a 6.4.13g 6.5 6.6.2 6.6.2a 7.1.1 7.1.1a 7.2.1 7.2.2 7.4 7.6 7.7.1 7.7.2 7.7.3 7.9 7.10 8.2.1 8.3 8.4 8.5.2 8.5.3 8.6 8.6.2 8.7 8.8.2 8.9 8.9.2

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