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What is Nonconforming Work in ISO 17025? 

Non-Conformance Work Procedure As per ISO/IEC 17025

ISO 17025 Clause 7.10 describes the requirements of Non-conforming work. In this blog, we understand the required process step by step. 

ISO 17025 Clause 7.10 describes the requirements of Non-conforming work. In this blog, we understand the required process step by step. 

What is Nonconforming work?

A Non-Conforming Work as the name suggests a work that does not conform to its procedure. 

For example, if my labs’ environment conditions are out of specified limit or the condition of the equipment I used for Calibration or test is not good. 

This type of work is called Nonconforming work. 

As per the standard ISO 17025:2017, A Non-Conforming Work is a work do not conform

  • to its own procedure 
  • Agreed requirements of the customer

Wrong results can be found in Internal Audits, Customer Feedback, Equipment Maintenance, Customer Visit or Internal Quality Checks. 

The main aim to control Non-Confirming Work 

  • prevents wrong results from being sent to clients
  • provides opportunities for improvement

How Can I Identify the Nonconforming Work

Here is a quick checklist to identifying the Non-Conforming Work 

  • QC procedures
  • Calibration results 
  • External assessments
  • Internal audits
  • Management review 
  • Customer feedbacks 
  • Customer Compliant
  • Control of existing Non-conforming Work
online consultant of iso 17025

Requirements to address Non-conforming work 

Policy & Procedures for Control of Non-conforming work shall include: 

  • Responsibilities and authorities designated and actions are defined (like withholding reports, halting of work etc.) 
  • Evaluation significance
  • Correction immediately 
  • Notification and recall of nonconforming work released to clients
  • Responsibility for resumption of work 

Corrective actions to be followed 

  • Doubt about the compliance of its own policies and procedure
  • When evaluation indicates the recurrence of Nonconforming work 

How to maintain Records of Nonconforming work

  • Date and time nonconformity was detected
  • Nature of the nonconforming work
  • The quantity of nonconforming work
  • The significance of the nonconforming work in terms of potential consequences
  • Disposition of the nonconforming work
  • Authority for disposition decision

Or check this ready to use document 

4 thoughts on “What is Nonconforming Work in ISO 17025? 

  1. Helpful explanation

    1. thanks 🙂

  2. Helpful Explanation, thanks

    1. Thanks 🙂

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